General

  • Are your straps available in different buckle types?

    Yes, we offer various buckle options, including tang buckles, deployant clasps, and more. You can select your preferred buckle type when ordering as an add-on. Check out our buckles in this link below: Clasp and Buckles

  • Are your watch straps compatible with smartwatches?

    Our watch straps are designed to be versatile and compatible with a wide range of watches, including smartwatches. However, it's essential to ensure the lug width matches your smartwatch's specifications. Refer to the link below to know more: https://delugs.com/blogs/help-center/does-your-strap-...

  • Can I return or exchange a strap if it doesn't fit my watch?

    Yes, we accept returns and exchanges within a specified timeframe. Please review our return policy Order Acceptance, Warranty, Returns, Refunds & Exchange Policy - Delugs via the link below for detailed information on our return and exchange process. [https://delugs.com/pages/returns-refunds...

  • Can you provide a return label?

    Yes, we can provide a return label for $6 USD for returns from the USA, $22 if from Canada, and about $33 for returns from other countries depending on the location. Please contact support@delugs.com for additional details on the return label cost and the return process.

  • Do you offer customization for watch straps, thread, lining, etc.?

    Yes, you can also customise your strap with various stitching, lining, and edge paint colours. To know more about custom order, please see this page: https://delugs.com/pages/custom

  • Do you offer custom strap lengths?

    Yes, we offer custom strap lengths. Please visit our customization page for more information and to place a custom order.[https://delugs.com/products/custom](https://delugs.com/products/custom)

  • Do you provide international shipping?

    Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary, so please check our shipping information page [Shipping - Delugs](https://delugs.com/pages/shipping) for details.

  • How do I care for and maintain my leather watch strap?

    To keep your leather strap looking its best, clean it with a damp cloth, avoid exposure to extreme moisture, and store it in a cool, dry place when it is not in use. We do not encourage usage of external products on our leather straps.

  • How do I find the perfect strap that matches my watch?

    You may use our Strap Finder or Strap Guide for inspiration on watch and strap pairings. If you're uncertain, we have generic recommendations based on dial and case colours: Monochromatic watches: Any colours would work Blue dial: Blue, Grey, Black straps. Cream dial: Light to Medium Brown, or T...

  • I am looking for a casual strap for the weekend with more colour options. What do you sugggest?

    You may our Epsom, Chevre, and Nubuck range for vibrant colour strap options. Alternatively, the Babele and Pueblo collection for textured strap options.

  • I am looking for a strap for formal events. What do you suggest?

    Our alligator leather exudes elegance for formal occasions. Opt for a darker colour that compliments your formal attires. Alternatively, consider Saffiano or Shell Cordovan for a non-exotic leather option.

  • What are the strap styles you offer?

    We offer a wide range of strap styles for many types of watches, you may read more here: Styles - Delugs

  • What is the thickness of your watch straps?

    Our watch straps are available in various thicknesses to suit different preferences. You may refer to the product description section on each product page for specific thickness details.

  • What type of materials do you use for your Straps?

    We use leather, rubber and fabric materials on our straps. Here are our collections. https://delugs.com/collections/fabric-straps https://delugs.com/collections/handcrafted-leather-straps https://delugs.com/collections/rubber-straps

  • Which leather types develop a unique patina over time?

    Leather that patinas beautifully includes our veg-tan leather options such as Buttero which develops a lovely patina on smooth surface, Pueblo and Minerva Box offer interesting textures while Barenia matures beautifully over time and resist to scratches.