General
14 articles in this Topic
- Are your straps available in different buckle types?
- Are your watch straps compatible with smartwatches?
- Can I return or exchange a strap if it doesn't fit my watch?
- Do you offer customization for watch straps, thread, lining, etc.?
- Do you offer custom strap lengths?
- Do you provide international shipping?
- How do I care for and maintain my leather watch strap?
Shipping & Delivery
18 articles in this Topic
- Are there any additional costs associated with returning an order due to customs and taxes?
- Can I ship to any country internationally?
- Can shipping costs increase unexpectedly?
- Can you provide any assistance or guidance regarding customs and taxes for international orders?
- Do you offer any subsidies for international shipping costs?
- Do you ship internationally and which countries do you deliver to?
- Do you ship to PO Box addresses or APO/FPO addresses?
Storage Cases, Tools & Accessories
5 articles in this Topic
Buckles & Clasps
11 articles in this Topic
- Are your ready-made straps compatible with my Cartier OEM Clasp?
- Can I get a buckle in a different colour other than silver for my strap?
- Can I have my deployant clasp or buckle installed into the ordered strap before shipping?
- Can I use my OEM Clasp with the Rubber CTS strap?
- Can I use my OEM clasp with your leather strap?
- Do you offer Titanium buckles and clasps?
- What are the sizes of your buckles?
Cartier: Tank, Santos de Cartier, Santos-Dumont
30 articles in this Topic
- Are Delugs' integrated straps available for custom orders only?
- Are there differences in the size of the buckle tongue notch and strap holes between the two collections?
- Are there different versions of the OEM Cartier clasp, and does the strap vary based on the clasp model?
- Are you still able to create a custom strap for my Cartier Santos de Cartier watch?
- Are you still accepting orders for Cartier Santos de Cartier?
- Can I custom make straps in 16mm or 23mm widths for my Cartier Tank Small or Tank XL?
- Can I get a Delugs watch strap made to fit the OEM Cartier Deployant Clasp?
See all articles in Cartier: Tank, Santos de Cartier, Santos-Dumont →
Currency
5 articles in this Topic
- Are there any limitations or considerations when ordering in a different currency?
- Can I order items in a currency other than USD?
- How are exchange rates determined for different currencies?
- How can I change the currency on the mobile version of the website?
- Where can I find the currency selector on the desktop version of the website?
Custom Strap Program
19 articles in this Topic
- After I place a custom order, can I make changes to the specifications?
- Are there additional customization options beyond those mentioned?
- Can I cancel a custom strap order?
- Can I initiate a return for a custom-made strap?
- Can I order a custom strap similar to a discontinued product?
- Can I order alligator colours that are not listed on the website?
- Can I see some of your previous custom order straps?
Delcro Straps
11 articles in this Topic
- Can I customise a different colour, width or length?
- Can the Delcro fit on watches with fixed lugs such as the Tudor FXD?
- Can you swim with the Delcro?
- Does the Delcro fit on watches that have short lugs or require curved straps, such as FP Journe or Ming?
- How does the Delcro compare to traditional velcro straps on the market (such as those on RM)?
- How does the Delcro compare with the Elastic Loop?
- How do I store the loose spring bar when I'm not using the strap?
Order Acceptance, Warranty, Returns, Refunds & Exchange
20 articles in this Topic
- Can I exchange a strap for another one?
- How can I initiate a return?
- How does order acceptance work?
- How do I know if my order has been accepted?
- How long does it take to process a return or exchange?
- How will the refund be processed?
- Is there a specific timeframe for returning a product due to defects or issues related to Delugs' mistake?
See all articles in Order Acceptance, Warranty, Returns, Refunds & Exchange →
Rubber CTS for Tudor BB58
11 articles in this Topic
- Can I place a custom order using the same rubber on this strap?
- Can I really use this strap around water?
- Can I use this on other Black Bays or other Tudors?
- Can I use this on the Gold and Silver Black Bay 58?
- Does using this strap affect the resale value of my watch?
- Do you have a version with a metal endlink?
- How does this strap affect the overall feel, comfort, and look of the watch on the wrist?
Rubber CTS Straps
16 articles in this Topic
- Are there color options available for the FKM Rubber CTS strap?
- Are the Rubber CTS straps curved?
- Can I choose the metal type and color for the Deployant Clasp?
- Can I purchase additional spare parts for the Rubber CTS straps?
- Can I return or exchange the strap if it doesn't fit my watch or wrist properly?
- Can I use the Rubber CTS with my OEM Clasp?
- Can you explain the micro-adjustment feature on the clasp?
Strap Sizing, Elastic Loop Sizing
6 articles in this Topic
- Can I apply these methods to any watch strap, or are they specific to certain brands or styles?
- I am interested in the Elastic Loop strap but I am not sure which size to select.
- If I order a 110mm elastic loop strap, will it fit my wrist?
- What are the recommended wrist size ranges for each strap size?
- What if my wrist size falls between the recommended sizes for Small, Medium, and Large?
- What should I do if I have a unique preference for strap length that doesn't match the recommended sizes?
Tissot PRX
17 articles in this Topic
- Are these rubber straps compatible with other Tissot watch models besides the PRX?
- Can I buy an additional Tissot PRX Rubber CTS strap? How much?
- Do you custom make leather straps for Tissot PRX?
- Do you have leather straps for Tissot PRX 35mm?
- Do you have rubber straps that are fitted with the metal end links used on the leather straps?
- How do I clean and maintain these rubber straps over time?
- How do I cut the Rubber CTS for Tissot PRX?
Miscellaneous
1 article in this Topic